Search for Teamviewer Quicksupport and download the app. On your iOS or Android mobile device, go to the app store. Once completed, the device is ready to be used with TeamViewer.To install the Teamviewer Quicksupport on your mobile device: Once installed the add-on, navigate to the Accessibility menu of the Android device and enable the Universal Add-On Accessibility Service When prompted, click Enable to install the Universal Add-OnĤ. Launch the appIf the device manufacturer has no dedicated Add-On, a prompt will appear to advise you to download the Universal Add-On. Download the TeamViewer QuickSupport or TeamViewer Host app from the Play Store.📌Note: You can also download the apps directly from our website on the Android device you want to control remotely: TeamViewer QuickSupport (APK Download) TeamViewer Host (APK Download)2. You will find additional information regarding this topic in our Knowledge Base article: Supported manufacturers for remotely controlling Android devices. In case there is an add-on available for the Android device you want to control remotely using the QuickSupport or Host app, the device will ask you to download the add-on, which will allow you to remote control the device.The Universal add-on has been created to cover the devices with no dedicated add-on in terms of remote control compatibility and to allow you to remotely control these devices. How to download and install the Universal Add-OnTo activate the Universal add-on on your device, please follow these steps:1. This device supports screen sharing only. This is because not all Android device manufacturers are/ were compatible with our remote control solution, as a tailor-made add-on is required for each device/manufacturer. This article applies to TeamViewer users using the QuickSupport or Host App to control Android devices running Android 7 or newer remotely.Background informationSome Android devices show the message. To control an Android device remotely, you need the TeamViewer QuickSupport or Host App a dedicated add-on for each device/manufacturer installed on the Android device.To control Android devices remotely that do not have such an add-on, you can use the Universal add-on, which has been created to cover all devices with no dedicated add-on.📌Note: The Universal add-on is only available for devices running the TeamViewer QuickSupport or Host App and Android 7 (or newer). 
Universal Add-On for Android - TeamViewer Support
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